New in HCM PUM Image 36 is the addition of Benefits ChatBots. With the Benefits Assistant tile, users can access the Benefits Assistant Chatbot for quick answers to queries related to benefits.
For the Benefits Chatbot from PeopleBooks, the Benefits Assistant skill consists of the following intents:
The following chart outlines some Examples of Use Cases.
Additionally, chatbots can be appropriately configured for your specific organization’s needs. You can find information on the Benefits Assistant Chatbots in PeopleBooks here.
If you would like more information on this topic, please reach out to me at firstname.lastname@example.org.