Intuitive vs. Innate vs. Taught
A MIPRO colleague and I recently visited a client to conduct a post-project review. The standard procedure of asking our customer how we did on the engagement can be both enjoyable and painful, but it is always productive. This particular post-project review offered praise and critique which we take very seriously and do our best to incorporate this valuable feedback into future engagements.
It caused me to think about four of the MIPRO core values of integrity, quality, positive attitude and balance. As I was listening to the constructive critique, it hit me how important those values are and how they enable an individual (especially a salesperson) to listen to the critique and then respond to it positively rather than defensively. Since I tend to think in layers, it led me to contemplating those four core values and wondering if they are traits in people that are instinctively intuitive, or are they just part of our individual makeup or can they be taught?
I’m proud to say I’m employee #4 at MIPRO Consulting and have had the privilege of watching us grow. When bringing on a new colleague, our first unspoken criteria is the ever-intangible ‘fit’. During an hour long interview, one can only go on a gut feeling – that trait is basically intuitive or innate. Perhaps years of experience can teach someone if their gut reaction is usually right, but I do think being right more than wrong is an ability you either have or you don’t. As Americans, we tend to rely on logic and reason too much — we need to learn to go on gut feel much more than we do.
You may be asking yourself, “So, what is the point with all this hyperbole?” There is a common thread that runs through each and every one of us at MIPRO — mutual respect. If you’ve dealt with us or hired us for a project, you know. We are very different from each other in many ways. Yet, I believe our clients, partners and fellow employees are fortunate to be associated with a group of individuals who are not only experienced and talented, but possess the positive, innate traits of the MIPRO core values. Integrity, Quality, Positive Attitude, Balance. They aren’t just words on our website or in our proposals. They’re who we are.
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More links:
MIPRO Consulting main website.
