How to Write User-Facing Instructions

David Scott, Author at MIPRO - Page 4 of 4

How to Write User-Facing Instructions

Long before joining MIPRO I used to write software documentation. As part of the process, we had some pretty spirited debates about our assumptions for these training guides. Do you assume the users know anything about accounting? Do you assume they know the industry? Do you assume they are college educated?  Do you assume anything?

Read More...

How Green Are You?

At MIPRO, one of our carved-in-stone corporate commitments is to “do the right thing.”  We use that as a guide in our interactions with clients, prospects, partners, and team members. But much like it’s said the true picture of a man’s character is how he acts when nobody is watching, the true measure of this

Read More...