Fighting the Bad: What Your CEO Wishes HR Would Do

Culture | MIPRO

Fighting the Bad: What Your CEO Wishes HR Would Do

Tim Sackett over at TLNT plainly talks about a difficult topic: why, as a HR professional, you need to champion the ‘must-do’ moves. Must-do moves are the things in your organization that you must own and absolutely see that they get done. And they’re not always comfortable. Sackett talks about the obvious example: I asked

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Linkology: The Best of the Internet for 3/2/12

Can a Consulting Company Have Soul? If most people’s experience is any indication, you’d think such a notion is totally bananas. In a lot of ways, consulting has become a bad word, synonymous with expensive, often mediocre talent, political finger-pointing and projects that might finish on time and within budget, but don’t meet the organization’s

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Connected, 24 x 7: Boon or Bane?

At a recent meeting with our sales team, one of our regional directors commented that he receives emails from me at crazy times — late at night, early in the morning, all hours of the day and night. This comment prompted a response from one of the partners that I was “connected 24 x 7″.

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Apple’s Dominance, In Context

We all read the headlines today that position Apple as one of the most powerful companies on earth. Most everyone understands the magnitude of Apple’s ascent from the doldrums of the late 1990s and early 2000s. But do you really understand Apple’s power in the market? If you’re not a hopeless Apple nerd like me,

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The Six Laws of Customer Experience

As many of our longtime readers know, our company uses the Net Promoter Score (NPS) to gauge customer satisfaction. The NPS focuses on one simple question: “How likely are you to recommend MIPRO Consulting to a friend or colleague?” That’s it. That’s the central focus and the key metric with respect to how good a

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The Happy Secret to Better Work

I know it’s Monday. I know. But you have 12 minutes to spare, and I encourage you to spend them watching this talk by Shawn Achor about why we’ve been viewing happiness — and success — completely backwards. Trust me. It’s a great way to start your week. ### More links: MIPRO Consulting main website. MIPRO

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The Restart Page

Here’s a good example of why the Internet is amazing: experience the restart sequences from a bunch of operating systems, audio and all. No navigation necessary; do it all from a single page. Brings back memories. Workbench, anyone? ### More links: MIPRO Consulting main website. MIPRO on Twitter and Facebook. About this blog.

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Windows Phone Was a Response to Apple’s iPhone

Josh Ong, reporting for AppleInsider: Microsoft’s head of software design for Windows Phone has admitted that the company completely redesigned its mobile operating system platform as a response to Apple’s iPhone and the “sea change” it created in the industry. Joe Belfiore, one of the first engineers brought to the new Windows Phone team when

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What Apple’s iMessage Does to Text Messaging

Here’s Neven Mrgan illustrating what Apple’s iMessage — the new iOS-to-iOS messaging service — did to his text messaging usage: Note the iOS 5 launch line — that’s when iMessage was introduced. This matches my experience directly. Almost everyone I message frequently has an iPhone, and my sending of actual text messages has dropped massively.

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