How to Write User-Facing Instructions

Blog | MIPRO

How to Write User-Facing Instructions

Long before joining MIPRO I used to write software documentation. As part of the process, we had some pretty spirited debates about our assumptions for these training guides. Do you assume the users know anything about accounting? Do you assume they know the industry? Do you assume they are college educated?  Do you assume anything?

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QUOTE: On Passion vs. Security

“Don’t worry too much about security. You will eventually have a deep security when you begin to do what you want.” — Natalie Goldberg, Writing Down the Bones (Via Merlin) ### MIPRO Consulting is a nationally-recognized consulting firm specializing inPeopleSoft Enterprise (particularly Enterprise Asset Management) andBusiness Intelligence. You’re reading MIPRO Unfiltered, its blog. If you’d

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Linkology: The Best of the Internet for 3/25/11

Know This I missed this last week, but better late than never: Alec Baldwin offers advice to Charlie Sheen. Voice map assures Britons they’re not speaking like Americans. Why most of the world’s cuisine is comfort food, despite modernist trends. A clever deconstruction and analysis of the phrase, ‘it turns out.’  It turns out I

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The Right Way to Respond to Failure

From Peter Bregman over at Harvard Business Review Blogs comes a story with a lesson everyone – literally, everyone – can use for the first time or, if you’re really lucky, be reminded of: Nothing we said seemed to have any impact on her. Nothing changed her expressionless stare. Nothing helped. Then her grandmother Mimi

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Project Risk and the Project Progress Assessment (PPA): Keeping Your Project on the Straight and Narrow

In our last blog about project risk, we made mention of our Project Progress Assessment Workshop which supports risk identification, management and mitigation. PeopleSoft implementations can be complex and challenging with many projects running within the core project. Ensuring that all activities, obligations, project structure and deliverables are met on time is a challenge unto

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‘Days Are Getting Shorter’

“You do get to a certain point in life where you have to realistically, I think, understand that the days are getting shorter, and you can’t put things off thinking you’ll get to them someday. If you really want to do them, you better do them. There are simply too many people getting sick, and

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Linkology: The Best of the Internet for 3/18/11

Know This Gmail power user?  If so, check out Smart Labels, new from Google Labs.  This is the logical extension of Gmail Priority Inbox, released last year. The iPad 2, after two and a half days of being on sale, is sold out everywhere.  (I can testify to this personally.  Over the past weekend, I

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‘PeopleSoft Is Still Going Gangbusters’

Back in January of this year Chris Kanaracus of IDG observed that PeopleSoft is still going gangbusters.  As we continue into 2011, we’ve seen a similar trend. Kanaracus notes that the current 9.1 release of PeopleSoft is being adopted at a rate four times faster than any other edition.  Pretty impressive for an application that

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The iPad 2

Apple announced the new iPad 2 right on schedule.  Typically Apple introduces product upgrades on an approximate 12 month cycle and the new iPad is no exception, coming in squarely at the 11 month marker. Upgrade highlights of the new tablet include an all-new design, evolutionary but not “marginal” improvements.  The new unit is dramatically

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