NEWS: Ensco Again Rated #1 Among Offshore Drillers

News | MIPRO

NEWS: Ensco Again Rated #1 Among Offshore Drillers

Some great news for one of our new clients: Ensco, an offshore Drilling Contractor, was again rated #1 among all offshore drillers in an independent customer satisfaction survey. From the press release:  Ensco led all offshore drilling contractors in the survey, also receiving top honors in 12 of 16 additional categories including health, safety and

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Think You’re Not Being Data-Mined? Think Again.

Say you’re a father of a teenage girl. One day, you get the mail and notice a Target coupon book addressed to your daughter, and it’s full of impending-baby supplies: supplements, lotion, diapers, cotton balls. You’re outraged. What is Target trying to do? Encourage another teenage pregnancy? You do what any father would do: you

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PeopleSoft, Social Media and You

Increasingly, social media is becoming a legitimate news/announcement source for brands, projects and other topics. In fact for me — a former diehard RSS junkie — social media and frequently-updated blogs have become the quickest way for me to find breaking news about a given topic. This is something I do by default, sometimes forgetting

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NEWS: Join MIPRO at Alliance 2012 (March 18-21)

A quick announcement that hopefully reaches any of you heading out to Alliance 2012 in a few weeks. This is the year’s premier show aimed at higher education public sector and Federal users of Oracle technology. If you fall into either of these camps, you probably know Alliance. If you don’t, check out this year’s

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Apple’s Dominance, In Context

We all read the headlines today that position Apple as one of the most powerful companies on earth. Most everyone understands the magnitude of Apple’s ascent from the doldrums of the late 1990s and early 2000s. But do you really understand Apple’s power in the market? If you’re not a hopeless Apple nerd like me,

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The Six Laws of Customer Experience

As many of our longtime readers know, our company uses the Net Promoter Score (NPS) to gauge customer satisfaction. The NPS focuses on one simple question: “How likely are you to recommend MIPRO Consulting to a friend or colleague?” That’s it. That’s the central focus and the key metric with respect to how good a

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Mark Hurd: Oracle Knows CIOs

The backstory: there’s some sentiment (especially from Information week editors/contributors) surrounding this past Oracle OpenWorld that suggests Mark Hurd and other Oracle executives didn’t demonstrate enough vision. In such a wake, Oracle’s Mark Hurd granted InjformationWeek’s Rob Preston another interview to relay a message that’s refreshing clear and to-the-point: Oracle knows CIOs.  Here are the

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Tech Firm Implements ‘Zero Email’ Policy

Atos, a tech company, has just banned internal email by decree of CEO Thierry Breton: CEO Thierry Breton of the French information technology company said only 10 percent of the 200 messages employees receive per day are useful and 18 percent is spam.  That’s why he hopes the company can eradicate internal emails in 18 months, forcing the company’s

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